Gary has had the opportunity to work with CIO’s and business owners to create vision in a networked world. A UNC graduate, he got his start as a high school English teacher, where he first discovered the power of words. Networking in the South is his definitive guide to Southern business etiquette.

If you want to be a more effective communicator in today’s diverse workplace, this book is for you. If your organization wants to ensure that employees avoid biased, stereotypical and demeaning communication at work, you will find the guidance you need in this book. Within the pages, you will discover: concrete guidelines for ensuring your message gets across to a diverse group of listeners; the Six-Step Communication Recovery model for what to do when things go wrong and you have your foot in your mouth; and 12 effective techniques for speaking up in the face of demeaning comments, stereotypes or bias,

In a global economy, it is crucial for business people to be sensitive to cultural differences. And, although the best reason for doing so may be ethical, it’s great for business as well! This is an invaluable book for “doing well while doing good” in your intercultural relations, covering the protocols of appointments, business entertaining, greetings, forms of address, gestures, dress, and gifts in 60 of the nations you’re most likely to be doing business.

Fine, a conversation consultant, insists that small talk is the necessary overture to deeper communication, the key to generating business leads and dates and a pathway to a richer life in which strangers are magically transformed into acquaintances. She covers such cocktail-party conundrums as how to spot “approachable” interlocutors, how to make introductions, how to butt into an intriguing conversation, resuscitate a flagging one and bail out of a boring one and how to resist one-uppers, know-it-alls, motormouths and other abusers of talk.